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Snapshot app for iPhone and iPad


4.6 ( 8296 ratings )
Business Productivity
Developer: Zeacom
Free
Current version: 1.02, last update: 7 years ago
First release : 04 Oct 2012
App size: 310.84 Kb

Snapshot gives your organization a real-time picture of contact center performance. Agents, supervisors and managers can quickly and easily view up-to-the minute data on queue and agent status as well as information from a third-party database such as your CRM system. Snapshot simplifies the monitoring of your contact center and allows issues to be addressed before they impact on customer service.

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