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Snapshot


4.6 ( 8296 ratings )
Wirtschaft Produktivität
Entwickler Zeacom
Frei

Snapshot gives your organization a real-time picture of contact center performance. Agents, supervisors and managers can quickly and easily view up-to-the minute data on queue and agent status as well as information from a third-party database such as your CRM system. Snapshot simplifies the monitoring of your contact center and allows issues to be addressed before they impact on customer service.